7/20/2023 0 Comments Ring puts an eero router itsIt may take up to 10 minutes for your eero network to come back online as your network assigns the Ring Alarm Pro as the gateway (primary router or main eero).Allow the Ring Alarm Pro to boot up and come online.Follow the setup instructions to complete the replacement.Open the eero app to the Home screen and tap on the blue + symbol in the top right.Tap I have internet, then tap on the Setup eero Network button at the bottom of the next screen, then tap on Continue.Follow the steps in the Ring App until you reach the ‘How do you want to connect to the internet’ Screen.Open the Ring App and tap on Set Up a Ring Device > tap Security > tap Alarm Pro Base Station.To swap your gateway eero, meaning the one connected directly to your modem, with a Ring Alarm Pro, please follow the steps below which are for both Android and iOS: Swapping your gateway eero with an existing eero in your network Check that you're using the same spelling and capitalization too. Please note that Alarm Pro will be connected to your modem and the internet using an ethernet cable, but will communicate with the cameras and devices in your home using wifi.Īlready have wifi? We recommend that you use the same wifi name and password to ensure that your devices should easily connect to your new wifi network. This diagram shows how to correctly set up your Alarm Pro as the gateway of your home network: Ring Alarm does not support WPA2 Enterprise encryption.Ĭlick here to learn more about using Ring Alarm at your business.Ring Alarm Pro is designed to be used as the gateway, or primary router, on your home network. Ring Alarm supports WPA2 Personal, with encryption types TKIP, AES, TKIP + AES. If the problem is not with the gateway then it may be necessary to contact your ISP and explain the problem and communicate the ports detailed in the table below to see if they can assist in unblocking them. If you suspect your gateway is blocking the ports needed, you can change the firewall configuration to allow the listed protocols and ports and/or make your firewall settings less strict. In such cases, the Ring device won’t be able to respond to Live View requests from your mobile device and you may receive motion notifications (or ding events in the case of the doorbell) but find yourself unable to connect to the video. It is also possible that your Internet Service Provider (ISP) may be blocking these ports. Occasionally a firewall on the router (gateway) in your home or business may be configured to block one or more of these ports. Generally, Ring devices and the Ring application can access the ports they need without any problems.
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